13th July 2020
Today we asked our Foodservice Director, John, how the sector was coping with the recent changes within Foodservice.
John advised “As we all know, our trade sector has been really affected over the last few months, and the pandemic has hit all in the industry hard. Not just affecting sales but affecting the people involved within the sector, including Futura’s sales team.
However, our tenacity and drive has not stopped us! We have remained optimistic, we have persevered and some green shoots of recovery are coming through. I definitely feel there are new promising opportunities and some positivity on the horizon.
The way we have conversed between us and with customers has been a learning curve. We are making more video calls than we ever have done, working closely with our customer services team to keep our standards and service levels high and really put our heads together to include as much information within the new product catalogue on the website as we can. All of this to help ourselves and our customers.
There are some fantastic, new and innovative ways of trading coming from our Wholesale partners, that I certainly hope to see more of in the future. I feel these could really shape a new way for the future of Foodservice.
We are now, more than ever, certain that we at Futura are the best placed supplier to help all of our customers. We have a greatly streamlined 7 day a week logistics network, a processing factory at the highest BRC grade achievable and even have new ranges of Cheese such as FuturaPro, IQF and our new brand, Four Crosses.
I would encourage any of our customers to contact their account manager to see how Futura are prepared to help them during the re-opening phases coming up.
We will be here for our Wholesale Customers now, during the Covid-19 outbreak, and beyond, into the future.”